Guidance, philosophy, and oversight begin with the owner, registered nurse, Tamara Jackson, who is active in the daily operation of Custom Home Care. Our management team, office staff and field nurses have extensive senior care experience, diverse backgrounds and a caring work ethic.

“We recognize the commitment and experience our staff brings to our clients and their desire to exceed the care and service goals of our company.”

Home Health Care ChicagoMany families and clients contact us unsure of what to expect from Chicago home care agencies like Custom Home Care, and unsure of what services are available. Our staff is available to answer all your questions and guide you through the process. We take the time to explain home care, answer the questions you have, and address issues you may not have thought to ask.

Meet Our Executive Staff


Jackson, Tamara - Custom Home Care Inc.

Tamara Jackson RN, BSN


Tamara received her Bachelor of Nursing Degree from the University of Illinois and was a co-founder of Custom Home Care in 1994. Under her direction, Custom Home Care developed the skills to implement Custom’s trademark Catered Living™ Services in Wellness Centers for retirement communities. The cornerstone of the company is the exceptional staff and caregivers who are provided the on-going training and support needed to be the very best in the industry. Tamara’s passion for providing seniors the most compassionate and dignified service for “aging in place” continues to be the driving force behind the growth and success of Custom Home Care.

Evans, Rebecca  - Custom Home Care Inc.

Rebecca Evans-Slone, C.S.A.

Executive Director

Rebecca began her career in homecare services in 1986 and has directed and managed the growth of many home care market segments including Medicare certified agencies, Private Duty agencies, and technology driven companies. She brings an expertise in Wellness Center development for retirement communities and a long career in sales, marketing, and financial management experience to the Custom Home Care team. Her management philosophy is focused on the safety and happiness of both clients and staff. Rebecca sits on several Boards and Committees as an advocate for senior issues and earned her Certified Senior Advisor designation in 2014.

Meet Our Management Staff

Balwin, Matthew - Custom Home Care Inc.

Matthew Baldwin

Client Services Director

Bider, Lois - Custom Home Care Inc.

Lois Bider RN

Director Of Nursing

Furio, Grace - Custom Home Care Inc.

Grace Furio

Staffing and Training Manager

Greene, Jennifer - Custom Home Care Inc.

Jennifer Greene RN

Wellness Center Nurse Manager

Hennesy, Rebecca - Custom Home Care Inc.

Rebecca Hennesy

Catered Living Staffing Specialist

Hinterschied, Shawn - Custom Home Care Inc.

Shawn Hinterschied, LPN

Client Services Director

Krasnopolskaya, Custom Home Care Inc.

Marina Krasnopolskaya, RN.

Clinical Liaison

Connie Lord - Custom Home Care Inc.

Connie Lord, RN.

Clinical Liaison

Murphy, Kristin - Custom Home Care Inc.

Kristin Murphy RN

Wellness Center Nurse Manager


Casandra Olaguez

Client and Staff Support Specialist

Leilani Santos - Custom Home Care

Leilani Santos

Staffing and Training Specialist

Jackson, Anthony - Custom Home Care Inc.

Anthony Jackson