Improving Life with Chicago Senior Companion Services
The happiness and satisfaction of our clients is our top priority. We design our home care and senior companion services to ensure that they not only assist seniors with activities of daily living, but also enhances independence and increases social engagement for each client, helping them to live their best lives while receiving the care and attention they need. We view our clients and their family members and friends as ongoing partners in the care process, and we strive to make sure all care needs are met and all expectations are exceeded.
We are honored to be able to provide the compassionate, professional home health care Chicago seniors and family caregivers need. Take a look at what some of our satisfied clients have to say about our services:
“Custom Home Care is the second agency that we have used for our mom. We appreciate the individualized attention that we have received. Having an assigned case manager has been a huge help. He listens to our needs and wants and has made sure to find caregivers that match. He also works closely with the team at our mom’s assisted living facility. It has been a true relief to leave the caregiving to our Custom Home Care team and to be able to “just” be a daughter again.” – Kathy E.
“I was very satisfied with the care my mother received from Custom Home Care. The caregivers were very responsive to my mother’s needs at her place of residence, in the hospital, or in hospice. The communication I had with the nurse/coordinator was exceptional. We spoke every week for updates/planning. He was a lifeline to my family. I also had great communication with the front office in terms of temporary changes in caregivers, questions/concerns. I would definitely recommend Custom Home Care.” – Eleanor S.
“Custom Home Care been providing daily caregivers for my mother (Alzheimer’s) for several months. They have been very responsive as issues and situations arise with my mom. They are also patient and provide a positive atmosphere around my mom.” – Mari F.
“Custom Home Care has gone above and beyond with the excellent care they provided to my mom. The person they sent out to help was amazing and she worked with my mom almost 3 years before Mom passed away. I felt like she was part of our family! I highly recommend Custom Home Care.” – Mitzi B.
“The service that my father has been provided by the wonderful caregivers from Custom has prompted me to write this review. Since I live out-of-town it is very important that my father have reliable, trustworthy and respectful care. And with the women from Custom Home Care, he does. He is very happy and well taken care of—and I have peace of mind. A win-win for both of us.” – Ann B.
“I have used Custom Home Care for over 5 years for my grandmother. I have never had a concern with the caregivers, the staff, or owners. Everyone has always been more than amazing every time I have spoken with them. I really like that they have nurses on staff that the caregivers can contact when guidance is needed. When my family had difficulties understanding and getting through the red tape of the healthcare system, Custom was always there to help guide us in the right direction. I will never be able to thank them enough for being the light in the fog and the constant in our lives as my grandmother’s condition has continued to change.” – Sarah K.